REFUND POLICY

Thank you for purchasing laundry products from this website. To ensure your shopping experience, we have established the following refund and return policy. Please read the following terms carefully before applying for a refund or return.

1. Return Application Period
   Customers can apply for a return or refund within 14 days of receiving the goods. If the goods have quality problems, are damaged in transit, or do not match the order description, please contact our customer service team promptly and provide relevant photos or descriptions for verification.
2. Return Conditions
   Returned goods must meet the following conditions:

The goods are unused, unopened, and undamaged.

The original packaging must be intact, including product packaging, accessories, and instructions.

A valid order number or proof of purchase must be provided.

If the goods have been used, the packaging is severely damaged, or the return application period has expired, the return application may not be accepted.

3. Refund Processing
   After we receive and inspect the returned goods, if we confirm that they meet the return conditions, we will process the refund within 5 business days. The refund will be returned to the original payment method, and the specific arrival time may vary depending on the payment institution.
4. Shipping Costs

For returns due to product quality issues, damage, or incorrect item delivery, return shipping costs will be borne by this website.

For returns due to personal reasons (such as mistaken purchase, dislike, or incorrect order), return shipping costs will be borne by the customer.

5. Return Address
   After contacting customer service and obtaining return confirmation, please send the item to the following address:

528 S 62ND ST, WEST ALLIS, WI 53214

6. Important Note

Do not send the item back directly without contacting our customer service team and obtaining return confirmation, as this may result in delays in return processing or failure to complete the refund.

If you have any questions about the refund or return process, please feel free to contact our customer service team, and we will assist you as soon as possible.